Privacy Policy

Innovative Korean Solutions, LLC (“iKs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. It describes our actual practices as of the date above. If we change how we handle your information, we’ll update this page.

Information We Collect

Information you provide to us

When you submit our Contact form or a product inquiry, we collect the information you enter into that form: first name, last name, email address, phone number (if provided), and the message you write. A product inquiry also includes the name of the product you’re asking about.

Information collected automatically

We use Vercel Analytics and Vercel Speed Insights to understand overall site usage and performance (for example, which pages are viewed and how quickly they load). These tools are cookieless and report aggregated statistics; they do not identify you personally or track you across other websites.

We also use Google Analytics to understand how visitors use this website (for example, which pages are viewed, how visitors arrived at the site, and general engagement patterns). Google Analytics uses cookies to collect this information and assigns your browser a pseudonymous identifier; it does not collect your name, email address, or other information that directly identifies you through this integration. Data collected by Google Analytics is processed by Google in accordance with the Google Privacy Policy, and our Google Analytics account is configured so that Google acts solely as our service provider — Google does not use this data for its own advertising or other independent purposes. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser’s cookie settings to block third-party cookies.

We do not use advertising pixels or any other visitor-tracking scripts on this website beyond the analytics tools described above.

How We Use Your Information

• To respond to your contact request or product inquiry
• To send you an automatic confirmation email acknowledging that we received your message
• To understand, in aggregate, how visitors use this website so we can improve it

We do not use the information you submit for advertising, and we do not sell it.

How Your Information Is Shared

Messages submitted through our Contact form or product inquiries are delivered using Resend, our email delivery provider. Resend processes and delivers these emails on our behalf and may retain a copy of sent messages under its own privacy policy.

iKs is a subsidiary of PKG Group and shares IT infrastructure and technical staff with its parent company. As a result, authorized personnel supporting our shared systems, including staff formally employed by PKG Group, may have access to form submissions for technical administration and support purposes. This access is limited to what is needed to maintain and support our systems; it is not used for marketing and is not shared further.

Aside from this, we do not sell, rent, or share your personal information with third parties for their own marketing purposes.

How Your Information Is Stored

Form submissions are not stored in a database on this website. Each submission is used only to generate the emails described above. Copies of your message will exist in our staff email inbox and in Resend’s records for as long as retained there.

Cookies

This website uses cookies set by Google Analytics to distinguish visitors and measure site usage, as described above. Vercel Analytics and Vercel Speed Insights do not use cookies. You can control or delete cookies through your browser settings; blocking them may affect how the site functions.

Your California Privacy Rights (CCPA/CPRA)

This section applies to California residents and supplements the information above.

Categories of personal information we collect. In the preceding 12 months, we have collected the following categories of personal information, as defined under the California Consumer Privacy Act: identifiers (such as your name, email address, and phone number), and other information you choose to include in your message to us. We collect this information directly from you when you submit our Contact form or a product inquiry.

Purpose for collection. We collect and use this information solely to respond to your inquiry, send an automatic confirmation of receipt, and, in aggregate, non-identifying form, to understand how visitors use our website.

Sale or sharing of personal information. We do not sell or share your personal information, as those terms are defined under the CCPA.

Your rights. If you are a California resident, you have the right to:

• Know what personal information we have collected about you and how it has been used and disclosed
• Delete personal information we have collected from you, subject to certain exceptions
• Correct inaccurate personal information we maintain about you
• Non-discrimination for exercising any of these rights

Because we do not sell or share personal information, an opt-out of sale or sharing is not applicable to our practices.

How to exercise your rights. You may submit a request by emailing us at info@iks-usa.com. We will take reasonable steps to verify your identity before responding, and will respond within the timeframes required by law.

Authorized agents. You may designate an authorized agent to submit a request on your behalf, subject to our ability to verify that the agent has been authorized to act on your behalf.

Third-Party Links

Our website links to our LinkedIn and Instagram profiles. These are external links to third-party platforms with their own privacy practices, which we encourage you to review before interacting with them.

Data Security

Information submitted through our forms is transmitted over an encrypted (HTTPS) connection.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You can contact us at any time to ask what information we may hold related to your inquiry, or to request that we delete correspondence from our records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The “Last updated” date at the top of this page will always reflect the most recent revision.

Contact Us

Innovative Korean Solutions, LLC
122 West 26th Street, Room 504
New York, NY 10001
info@iks-usa.com